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STAR Registry Listing for

Smile.cx

Founded in 2013 by the Cloud Security Alliance, the Security Trust Assurance and Risk (STAR) registry encompasses key principles of transparency, rigorous auditing, and cloud security and privacy best practices.

Smile.cx

Smile.cx is the technology platform of the Covisian Group, specialized in the management and optimization of customer experience. Designed as a SaaS solution and built on a scalable microservices architecture hosted on AWS cloud, Smile.cx integrates advanced functionalities in artificial intelligence, data analytics, and process automation. The platform enables companies to centrally manage customer interactions, enhance operational productivity, and ensure a consistent and personalized user experience. With a strong focus on security, regulatory compliance, and innovation, Smile.cx represents the digital answer to the challenges of modern customer operations.

Information about Smile.cx
Listed Since: 05/14/2025
Last Updated: 05/14/2025

STAR Level 1

Self-Assessment & Partner-Provided

Consensus Assessments Initiative Questionnaire v4.0.3

CAIQ 4.0.3 Self-assessment
Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No questions a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the CSA Cloud Controls Matrix (CCM).