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BMC Helix

BMC Helix

The future of service and operations management, BMC Helix is the autonomous enterprise platform - the first and only end-to-end service and operations SaaS platform that’s integrated with 360-degree intelligence. With BMC Helix, you can protect your systems and get access to data that helps improve your business.

With the most comprehensive set of choices available across multi-clouds, deployment options, AI/ML platforms, channels, and pricing, the BMC Helix offering provides:

  • Pervasive intelligence to see around the corners: Predictive analytics, AI/ML, and robotic process automation guarantee a secure, 360-degree intelligence environment
  • Unified platform with a common data model: A single view across the IT horizon delivers actionable insights that takes advantage of BMC’s unrivaled experience in ITSM and ITOM
  • Consumer grade experience: Users can consume the services they need and where they need it with automated ease and efficiency and an omni-channel experience beyond web to Slack, chatbot, Skype, and more
Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No/NA questions and space to justify the response a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the Cloud Controls Matrix (CCM).
Information about BMC Helix
Listed Since: 04/13/2021
Last Updated: 05/08/2025

STAR Level 1

Self-Assessment & Partner-Provided

Cloud Controls Matrix

CAIQ Self-assessment v4.0.2

Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No/NA questions and space to justify the response a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the Cloud Controls Matrix (CCM).