STAR Registry Listing for
LiveChat
LiveChat
LiveChat is a premium customer service software used by businesses to communicate with customers browsing their website. They see the product as a simple chat window placed on the website. The business owner and his agents, on the other hand, have access to the sophisticated application designed for reaching the client. The app obtains information about customers’ behaviour on the website, which becomes a source of knowledge in the process of sales, customer service, and support.
Listed Since: 03/27/2019
Last Updated: 08/19/2021
STAR Level 1
Self-Assessment & Partner-Provided
CAIQ Self-assessment v3.1
Offers an industry-accepted way to document what security controls exist in IaaS, PaaS, and SaaS services. It provides a set of Yes/No questions a cloud consumer and cloud auditor may wish to ask of a cloud provider to ascertain their compliance to the CSA Cloud Controls Matrix (CCM).
